Refund policy

Return & Refund Policy

At Winkly Store, we want you to be happy with every purchase.

You may request a return within 7 days of delivery if the product is damaged, defective, incorrect, or missing parts. To be eligible, the product must be unused and returned in its original packaging with all accessories.

Please share clear photos or a short unboxing video with your order number to help us review the request. Once approved, we will arrange the return or replacement.

Refunds are processed after the returned product is received and checked. The amount will be credited to your original payment method within 5–7 working days. Shipping charges, if applicable, are non-refundable.

For any help, please contact us with your order details.